Mobile usage accounts for 60% of consumers’ time online, and
that number is only going to continue to grow.
That’s the reason why marketers obtained throughout New York
city a week ago Mobile Marketer’s Mobile FirstLook event. They
will talked about the actual trends, challenges, along with
opportunities throughout mobile. Continue reading with regard to a
few of the most significant takeaways.
1. The Move From Mobile To Mobility
Today 90% of the population has a connected device within arm’s
length at all times, said Michael Becker, co-founder and managing
partner at mCordis. This calls for a transformation in the mindset of
marketers, which will most likely start to happen this year. “It
means a move from mobile to mobility,” he told attendees at
FirstLook.
Because mobile is no longer just that phone we carry in our
pockets, and connected devices are now also part of the definition,
marketers will be very focused on the rise of the “quantified
customer,” he added.
“While mobile is about the technology, the hardware, and the
operating system, mobility is about the consumer and how mindsets and
tendencies have changed,” Becker said. “In this shift in mindset
from mobile to mobility, marketers must develop empathy and
understanding of the user.”
2. Mobile Permeates The Entire Organization
A great part of the discussion about Mobile in the recent years
has happened inside of the Marketing department. That will proceed
all through 2016.
"[As a Mobile agency], we're certainly dealing with more
individuals inside of the [brand's] association," said Warren
Zenna, EVP and managing director at Mobext, a Havas agency.
"Business are more turning out to be more coordinated around
mobile."
By Jeremy Sigel, director of mobile for Essence, a WPP agency,
this year we'll begin to see specialty units, for example, IT, Data
science, client administration, Sales, and operations, assuming a
bigger part in the mobile strategy of the business organizations.
3. Mobile Is Digital—A New Era Of Media Buying
Mobile
teams, mobile strategy, mobile marketing--all of these terms will
start to diminish in 2016 as brand marketers realize that mobile
cannot be thought of in a silo.
We’re already seeing a shift. CBS is selling mobile as part of
the ad deal for Super Bowl 50. Every 30-second spot during the Big
Game will air on TV and digital channels, all for $5 million.
Companies will continue this shift and change the way they buy and
sell media in 2016, according to
Spencer
Sloe, VP and head of ad product and monetization at The
Huffington Post. We’ll see more publishers, and media brands, in
general, selling advertising this way, he added.
4. Mobile Replaces The Human
It has been a few years
since companies began implementing mobile services to complement
functions such as customer service, call centers, etc. As brand
marketers start to truly realize the benefits (and cost savings) of
their mobile investments, expect more instances where companies bring
a utility that was once served through a human to mobile, Essence’s
Sigel said.
Examples of mobile for utility include remote check deposit in
financial apps, and mobile banking as a whole, which has allowed
banks to operate anywhere, even places where there aren’t any
branches, said Jonathan Pelosi, Google’s head of industry mobile
apps, Americas, who also spoke about
transformative
app experiences. Product locators in retail apps are another good
example since they put less onus on sales associates in-store.
“Now that an investment made a few years ago has a positive ROI,
clients are recognizing that mobile is really important,” Sigel
said.
5. Mobile-Specific Content
Essence’s Sigel said he has
seen an increase in clients’ willingness to spend on
mobile-specific content. This year that focus will accelerate as
brands increasingly focus on engaging consumers anytime, anywhere.
Huffington Post, for example, has made a
big
bet on mobile. The publication creates videos for its mobile
users specifically. It also optimizes existing content for mobile
readers. For example, it tightens its headlines, at times uses
different pictures than what’s on desktop, shortens desktop
articles, and develops other mobile-only content.
“Mobile-specific content was just beginning to be top of mind in
2015,” Sigel said. “Today we have clients coming to us with
requests and plans that are mobile-specific and not just treating
mobile as an add-on.”
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